Client Consultant managing relationships with major clients in the APAC region. Delivering tailored solutions and driving long - term partnerships while ensuring client satisfaction.
About the role
- Managing highly complex claims investigations within the commercial insurance sector at CNA. Requires extensive claims experience and offers a generous benefits package.
Responsibilities
- Manages highly complex investigations of claims.
- Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy.
- Effectively manages loss costs and claim expenses.
- Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
- Negotiates highly complex settlement packages.
- Coordinates third party recovery with subrogation/salvage unit.
- Makes recommendations on claims processes and resolution strategies to management.
Requirements
- Bachelor's degree or equivalent experience
- Typically a minimum of eight years claims experience.
- Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
- Strong communication, negotiation and presentation skills.
- Ability to manage and prioritize multiple projects.
- Creativity in resolving unique and challenging business problems.
- Knowledge of Microsoft Office Suite and other business-related software.
Benefits
- CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
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