Complex Claims Consultant at CNA handling Private D&O, Fiduciary and EPL Claims. Investigating claims and collaborating with legal teams on litigation strategies.
Responsibilities
Manages an inventory of highly complex Financial Lines claims
Ensures exceptional customer service by managing all aspects of the claim
Verifies coverage and establishes timely and adequate reserves
Leads focused investigation to determine compensability, liability and covered damages
Resolves claims by collaborating with internal and external business partners
Requirements
Bachelor's Degree or equivalent experience; JD preferred
Typically a minimum of five to seven years of relevant experience, preferably in claim handling
Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices
Strong analytical and investigative mindset with critical thinking skills
Demonstrated ability to negotiate complex settlements
Ability to manage multiple and shifting priorities
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