Credit Risk Manager overseeing credit risk strategy for third party asset portfolios at Starling Bank. Focus on retail mortgages with responsibilities for governance and stakeholder relations.
About the role
- Junior Regional Manager at CMLS Financial in Vancouver, engaging with mortgage brokers and driving business growth. Role involves training, relationship-building, and pipeline management.
Responsibilities
- Act as the primary point of contact for new mortgage brokers in BC, ensuring a premium "CMLS experience" from day one.
- Conduct regular calls and virtual meetings to educate brokers on CMLS products, programs, and underwriting guidelines.
- Drive volume generation within your assigned book of brokers, identifying high-potential partners to grow their annual volume toward the $5M+ "graduation" threshold.
- Monitor and manage "look-to-book" metrics, maintaining a target efficiency of 46% or higher.
- Work closely with the BC external sales team and the underwriting department to resolve issues and streamline the broker journey.
- Stay informed on the BC broker landscape and competitive activity to better position CMLS solutions.
Requirements
- A college or university degree, preferably in Business, Finance, or Marketing.
- Mortgage Broker/Agent License is required (or must be obtained within the first 6 months of hire).
- Previous experience in the mortgage industry (underwriting, documentation, or brokerage side) is highly valued.
- Excellent communication and presentation skills, with a "patient dedication" to customer service.
- Strong organizational skills and the ability to manage multiple demands in a fast-paced environment.
- A team-player mindset; culture fit is a top priority for our Western Canada team.
- Residency in British Columbia is required (Hybrid in Vancouver preferred, but remote within BC is possible).
Benefits
- Health and Wellness Spending Accounts
- Health, Drug, Vision, and Dental benefits
- Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
- RRSP Matching Program
- Maternity / Parental Leave Top Up Program
- Travel assistance and EAP
- Company social events + sport teams
- And more!
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