Logistics Coordinator handling shipping processes in a pet food manufacturing facility. Utilizing warehouse management systems to manage daily flow, troubleshoot issues, and ensure timely order completion.
About the role
- Supply Chain Operations Specialist managing customer accounts and logistics operations with CEVA Logistics. Handling inquiries, tracking shipments, and maintaining operational accuracy in a fast-paced environment.
Responsibilities
- Develop working relationships with internal and external customers
- Assist with account management such as maintaining customer profiles, details and service needs
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details
- Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures
- Update various operational/customer data in software systems and applications
- Track orders and shipments and assist with tracing as needed
- Create and processes invoices, reviews for operational accuracy
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office
- Ability to prepare basic reports,
- Ability to track and trace basic shipments or product
- Understanding of providers, carriers and services in related supply chain environments
Benefits
- Health insurance
- 401(k)
- Competitive Paid Time Off
- Discounts on gym memberships
- Discounts on retail, travel, car and hospitality brands
- Pet insurance
Job title
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