Onsite Service Delivery Manager

Posted 2 weeks ago

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About the role

  • IT Service Delivery Manager responsible for reliable IT service delivery at CEVA Logistics. Overseeing incident management, monitoring service performance, and ensuring compliance with governance.

Responsibilities

  • Ensure effective, reliable IT service delivery
  • Oversee incident, problem, and change management
  • Monitor KPIs and SLAs
  • Drive continuous service improvement

Requirements

  • Experience in IT service management
  • Strong understanding of service delivery processes
  • Excellent communication skills
  • Familiarity with governance and security compliance

Benefits

  • Dynamic work environment
  • Opportunities for personal growth
  • Commitment to employee engagement

Job title

Service Delivery Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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