National Operations Coordinator managing air and ocean freight operations for aerospace clients. Handling AOG cases in a fast-paced environment with a 24/7 on-call roster.
Responsibilities
Coordinate end-to-end import and export shipments across air and ocean freight
Process documentation including commercial invoices, AWBs, BOLs and customs declarations
Work with carriers, customs brokers, warehouses, and internal stakeholders to ensure smooth operations
Ensure compliance with ABF, DAFF, RACA, IATA DG, WHO-GDP and client SOPs
Manage temperature-controlled, high-value, and AOG cargo movements
Respond to AOG logistics requests during rostered on-call periods, including expedited shipments
Maintain job-level financials, billing, and KPI performance in CargoWise
Contribute to internal audits and compliance reporting.
Requirements
Completion of Year 12; vocational or tertiary qualification in logistics or trade (desirable)
Solid experience in international freight forwarding operations (air and/or ocean)
Demonstrated success managing time-critical freight or AOG movements
Strong working knowledge of Incoterms, clearance procedures, and global trade documentation
DG certification and RACA screener accreditation (desirable)
A willingness to work flexibly, including participation in a rotating 24/7 on-call roster.
Benefits
Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
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