Director of Finance overseeing USWC revenue collections and managing staff in a leading ocean carrier. Driving strategies to optimize collections, resolve disputes, and improve processes within the finance department.
Responsibilities
Oversee USWC revenue collections, manage union and non‑union staff, and reduce DSO, past‑due balances, and risk exposure
Drive strategies to accelerate collections, resolve disputes, and improve processes, including identifying root‑cause delays
Negotiate with customers on non‑payment, report collection performance and issues to management, ensure regulatory and policy compliance
Partner with Labor Relations to optimize team efficiency
Manage and prioritize all collection efforts and risk‑mitigation activities across US business units
Develop and implement strategies, processes, tools, and credit policies that improve collections performance and daily operations
Train and mentor non‑OCU and other staff members
Serve as a business liaison to resolve discrepancies
Prepare and communicate reports to Management on collections performance, delays, risks, and action plans
Maintain performance dashboards for team members and provide recommendations to senior management to optimize results
Engage legal teams to manage high‑risk accounts, reduce litigation exposure, and ensure compliance with company policies and state/federal regulations
Collaborate with business partners on reinvoicing DDSM and Freight bills to ensure policy and regulatory compliance
Develop and implement strategies to improve accounts‑payable processing
Ensure the Finance Department is properly staffed and equipped to meet internal and external requirements
Requirements
Bachelor’s degree in finance, accounting, or a related field or equivalent combination of work experience and education
10-15 years of experience
5-10 years of industry experience
Minimum of 8 years of knowledge of the shipping industry and respective duties/routines
Extensive knowledge of collections analytics, operations, and related regulatory and operational risks
Strong subject-matter expertise with the ability to design and implement improved methods and processes
Thorough understanding of collection laws, credit and collections systems, and workflow design
High accuracy, independence, and strong analytical skills with attention to detail
Proven leadership and people-management abilities, including experience managing unionized workforces and navigating CBAs
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