Customer Service Representative assisting U - Haul customers with services inside and outside the center. Moving and inspecting equipment, handling rentals, and educating customers on products.
About the role
- Customer Service Professional at CMA CGM managing customer shipments and satisfaction. Collaborating with internal teams for operational efficiency and resolution of issues.
Responsibilities
- Supports the Customer Service Supervisor to manage the customer to effectively execute and achieve customer satisfaction via End-to-End process
- Owns and takes a leading role in shipment management processes
- Provides customers with an efficient one-point contact - managing customers’ shipments involving bookings, documentation or operation issues
- Engages actively to ensure the seamless flow of customer’s shipments
- Delivers customer requirements accurately and timely while ensuring customer satisfaction
- Takes ownership to enhance work efficiencies by continuously improving work processes
Requirements
- Minimum a degree Holder in any discipline with at least 3 years working experience in the freight forwarding/ logistics industry
- Good communication and presentation skills
- Strong proficiency in MS Office, MS Excel, knowledge in Macro will be advantageous
- Meticulous and service-oriented
- Good interpersonal skills
- Analytical, independent and team player
Benefits
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Representative at U - Haul assisting customers with products and services. Utilizing technology for equipment management and engaging in continuous education.
Customer Service Representative assisting U - Haul customers with their needs and managing equipment rentals. Working in a supportive team environment while providing exceptional service at the U - Haul center.
Customer Service Representative assisting customers at a U - Haul center with rentals and inventory management. Collaborating as part of a supportive team to deliver exceptional service.
U - Box Customer Care Representative at U - Haul responsible for local delivery services and ensuring customer satisfaction. Operate equipment and provide courteous service to clients.
Customer Service Representative assisting U - Haul customers with rentals, answering questions, and maintaining equipment. Utilizing technology to manage inventory and educate customers on services.
Customer Service Representative assisting customers at U - Haul centers with products and services. Engaging with customers and managing equipment rentals while ensuring quality service.
Customer Service Representative assisting customers with U - Haul products and services. Utilizing technology to manage equipment and ensuring customer satisfaction while working in a team environment.
Customer Service Representative assisting U - Haul customers with products and services. Managing rentals, inspecting equipment, and using U - Scan technology for operations.
Customer Experience Leader modernizing and leading the Merchant Support team at Allegro. Focused on data - driven processes and enhancing customer experience.