Hybrid Engineering Manager, Traffic Management

at Cloudflare

• Job title: Engineering Manager, Traffic Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Distributed Systems
• Location requirements: Hybrid, Lisbon, Portugal

About the role

• Engineering Manager leading a team for traffic management at Cloudflare. Overseeing software engineering efforts to enhance network performance and reliability.

Responsibilities

• The Traffic Management team is responsible for the systems that optimize the flow of traffic into, through, and from Cloudflare's global network.
• They don't just manage one product’s or customer’s traffic; they manage traffic for millions of customers, from individual websites to major enterprises. This team is at the heart of Cloudflare's mission to make the internet faster, safer, and more reliable.
• As an Engineering Manager in this group you will hire, mentor, and coach a distributed team of Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision.
• This includes using tools and processes to convey project status and resolve blockages.
• Understanding technical implications of work in order to influence scope, work across teams, and help unblock projects.
• Taking responsibility for production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.
• You will work closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.
• You are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment.

Requirements

• 3+ years experience as an Engineering Manager for a team of Software and Systems Engineers.
• Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You’re as good as explaining “why” as you are “how”.
• Excel at planning and overseeing execution to meet commitments and deliver with predictability.
• Technical background in technologies such as Layer 3 and Layer 4 networking and HTTP, TLS, and CDN networks.
• Experience with monitoring, alerting, and debugging large-scale distributed systems.
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages.
• Experience participating in and/or managing an on-call rotation.
• Clarity in written and verbal communication.

Benefits

• Flexible work arrangements
• Professional development