Senior Product Manager at Plaud responsible for designing AI - powered workflows for a desktop application. Collaborating with cross - functional teams to improve user engagement and experience.
About the role
- Product Manager responsible for face-to-face payment solutions in Mexico. Leading cross-functional teams to enhance payment experiences and drive operational efficiency.
Responsibilities
- Liderar el roadmap de producto del ecosistema de pagos presenciales, asegurando su alineación con las prioridades del negocio y las necesidades de los comercios.
- Diseñar y mejorar las experiencias de pago en dispositivos SmartPOS, Mobile, Pinpad y Stand.
- Colaborar con equipos de hardware, software y pagos para desarrollar soluciones integradas e innovadoras.
- Monitorear y comunicar indicadores clave de producto (aprobaciones, errores, conversión, retención, NPS).
- Impulsar mejoras operativas y de eficiencia interna, trabajando de forma transversal con equipos técnicos y de negocio.
- Participar en lanzamientos, capacitaciones y actividades de go-to-market vinculadas al universo F2F.
Requirements
- +4 años de experiencia en product management, preferentemente en fintech, procesamiento de pagos o sistemas POS.
- Experiencia liderando proyectos con equipos multidisciplinarios y partners externos.
- Conocimientos sólidos en APIs, SDKs, integración de sistemas y metodologías ágiles.
- Excelentes habilidades de comunicación y gestión de prioridades.
- Valoramos experiencia en F&B, hospitalidad o retail tech.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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