About the role

  • Manage a portfolio of strategic programs, autonomously identifying key opportunities and leading cross functional teams to deliver large business impact
  • Support Clio’s overall operating rhythm by leading its company-wide OKR and strategic alignment processes; planning priorities with executives and ensuring clear, actionable goals across the business.
  • Elevate how Clio translates vision and strategy into focus, accountability, and organizational learning.
  • Own and evolve our quarterly and annual OKR cycles, ensuring high-quality goal setting, alignment, and assessment across teams.
  • Serve as the in-house expert and administrator for OKR systems, defining repeatable mechanisms for tracking progress and outcomes.
  • Build and develop an OKR ambassador network; coach and enable leaders to confidently set, manage, and learn from goals.
  • Independently identify, scope, and lead high-visibility, complex cross-functional strategic projects, even in domains where you may have limited prior experience.
  • Drive alignment across departments, collaborating with leaders across Product, GtM, Finance, and Operations to translate strategic priorities into operational execution.
  • Define success metrics and decision frameworks to measure performance, increase transparency, and support executive focus.
  • Champion a culture of clarity and continuous improvement; helping the organization iterate quickly, adopt best practices, and scale its operating model.

Requirements

  • Bachelor’s or MBA degree or significant professional experience in a similar role
  • 6+ years of experience in strategy, business operations, management consulting, or a related strategic function.
  • Proven experience running organizational goal-setting or OKR programs at scale.
  • Demonstrated ability to independently lead complex, ambiguous, high-stakes projects with cross-functional impact.
  • Exceptional strategic thinking, analytical, and problem-solving skills, with the ability to synthesize complex data into actionable insights.
  • Strong interpersonal and communication skills, with the ability to influence and build trust across all levels of an organization.
  • Experience building and scaling processes, navigating change, and increasing operational rigor across growing organizations.
  • Comfort with ambiguity, rapid iteration, and solving novel challenges in dynamic, growth-oriented environments.
  • Growth mindset when it comes to process improvement and new technologies, especially AI

Benefits

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Job title

Strategy and Operations Lead

Job type

Experience level

Senior

Salary

CA$116,600 - CA$175,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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