About the role

  • Beaker CPI Systems Analyst at Cleveland Clinic providing patient-first healthcare optimizing clinical lab information systems. Serving as key contact for lab systems troubleshooting and user training.

Responsibilities

  • Work alongside passionate caregivers and provide patient-first healthcare
  • Support and optimize clinical laboratory information systems, specifically Blood Bank (LIS) operations
  • Serve as a key contact for system-related service requests and troubleshoot issues
  • Provide education and training to end users related to systems
  • Document findings, perform system testing during upgrades, and support ongoing enhancements
  • Collaborate with project teams to ensure successful system deployments
  • Participate in project planning, coordination, and implementation activities
  • Troubleshoot system issues and deliver timely fixes and enhancements

Requirements

  • Bachelor’s Degree in a related field and one year of applicable hospital/major medical center/major clinical information system experience OR High School Diploma/GED, one year of relevant experience and four years of healthcare IT experience OR Associate's Degree, one year of relevant experience and two years of healthcare experience
  • Technical certification for certain departments
  • For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
  • Familiarity with the processes and procedures related to healthcare regulatory agencies
  • In-depth knowledge of clinical theory and practice

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

CPI Systems Analyst

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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