Director of AI Solutions Engineering at PwC overseeing development teams for comprehensive AI solutions. Leading technical vision and stakeholder relationships while ensuring operational excellence in AI - driven projects.
About the role
- AI Transformation Lead responsible for transformative initiatives across support and hotel operations at Another Star. Focused on leveraging AI, automation, and process optimization for operational excellence.
Responsibilities
- Serve as a trusted advisor to the senior leadership of Another Star, providing insights and recommendations on AI, automation, and operational efficiency initiatives.
- Lead the development and execution of a forward-looking innovation roadmap, integrating it into the business planning cycle.
- Influence core strategic suppliers to deliver solutions that align with Another Star’s operational and strategic goals.
- Identify, prioritize, and lead initiatives that reduce manual work, improve quality, and unlock capacity for more strategic value.
- Partner with stakeholders to deliver initiatives on time and within budget, and achieve agreed-upon KPIs, such as FTE reduction, processing time improvements, and cost savings.
- Monitor and report on the impact of initiatives, adjusting strategies as necessary to achieve desired outcomes.
- Safeguard together with the Another Star tech team, the end-to-end Change Management framework, including process governance, tool optimization, and AI solution onboarding to drive sustainable adoption.
- Evaluate and implement AI, RPA, and digital solutions that streamline operations and improve service quality.
- Partner with Another Star’s tech team and core partners (suppliers) to ensure solutions are fit-for-purpose, integrated with existing systems, and operationally sustainable.
- Translate technical possibilities into actionable business cases with measurable ROI.
- Partner with a team of specialists in AI, automation, process improvement, and project delivery.
- Develop team members’ skills and capabilities to deliver results and drive innovation across the business.
- Foster a culture of accountability, innovation, and continuous improvement.
- Delivery of all special projects on time, within budget, achieving predefined business outcomes.
- Reduction of manual workload
- Operational cost savings through process optimization and automation.
- High adoption of AI, automation, and process improvements across hotels and corporate functions.
- Successful collaboration with strategic suppliers to implement innovative solutions aligned with operational goals.
Requirements
- Master’s degree in business, operations, technology, or a related field.
- Proven experience leading cross-functional transformation and influencing senior leadership.
- Track record of delivering measurable operational improvements using AI, automation, or process redesign.
- Strong understanding of multi-site or hotel operations is highly desirable.
- Excellent stakeholder management, negotiation, and supplier engagement skills.
- Strong analytical, problem-solving, and project management capabilities.
- Commercial and financial acumen to evaluate business cases and operational impact.
Benefits
- citizenM experience nights for you (and friends and family)
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Commuting travel costs covered (by car or public transport)
- Pension and cycle-to-work scheme
- Subsidized fresh daily lunches at our support office
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
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