Hybrid Site Reliability Engineer, Lead Analyst, Vice President

at Citi

• Job title: Site Reliability Engineer, Lead Analyst, Vice President
• Job type: Full Time
• Experience level: Senior
• Salary: $113,840 - $170,760 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Splunk
• Location requirements: Hybrid, Tampa, United States

About the role

• Site Reliability Engineer Lead Analyst at Citi overseeing application systems analysis and reliability. Leading monitoring, automation, and collaborative initiatives to enhance system performance.

Responsibilities

• Monitor, Measure and analyze the system's performance and availability
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to junior SRE engineers, allocating work as necessary
• Develop and maintain automated tools and systems to manage and monitor the infrastructure
• Reduce manual intervention, human errors and the time it takes to perform routine tasks
• Periodically assess the capacity of needs of services and work on scaling them to handle the increased usage
• Plan for resource allocation, manage load balancing and ensure the system can handle demand fluctuations
• Work to detect, diagnose and resolve issues quickly to minimize the impact on users and business
• Conduct post-incident reviews to learn and improve system's reliability
• Work with different development teams, product owners and other stakeholders to ensure seamless deliveries and aligning to a common goal

Requirements

• 6+ years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Extensive experience in automated pipelines, automated testing and automated security controls
• Extensive experience in the use of logging tools/systems (splunk, appDynamics, etc...)
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays