Hybrid Scrum Master – Assistant Vice President

at Citi

• Job title: Scrum Master – Assistant Vice President
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chennai, India

About the role

• Scrum Master driving value delivery in agile teams at Citi, engaging with multiple stakeholders for improved team performance. Leading continuous improvement initiatives and reporting on team metrics.

Responsibilities

• Championing Team-Level Value Delivery: The Scrum Master works hands-on with Product Owners, business stakeholders, and both assigned development teams to deeply understand the "why" behind each sprint's goals.
• Proactive Technical and Dependency Management for Sprint Success: This role involves hands-on engagement with both teams to thoroughly understand complex technical requirements, architectural implications, and cross-team dependencies.
• Organized Sprint Planning and Execution Efficiency: The Scrum Master applies agile principles with an organized, detail-oriented approach to meticulously plan, facilitate, and coordinate progress across both assigned teams.
• Driving Data-Driven Continuous Improvement within Sprints: This position proactively leads and fosters a culture of continuous improvement within both teams.
• Building Strong Stakeholder Relationships and Sprint Alignment: The Scrum Master is responsible for proactively building strong, collaborative relationships and engaging with diverse stakeholder groups, including business, product, and engineering leadership.
• Reporting on Sprint Performance and Driving Insights: The Scrum Master collects, analyzes, and presents relevant team performance metrics (e.g., lead time, cycle time, defect density, forecast accuracy) at the sprint level.

Requirements

• Minimum of 8 years of experience as a Scrum Master in a large-scale enterprise environment, preferably within the financial services industry.
• Demonstrated experience effectively serving at least two agile teams concurrently, fostering their productivity and delivery.
• Certified Scrum Master (CSM) or equivalent Agile certification required
• Bachelor's degree in computer science, Information Systems, Business Administration, or related field.
• Proven track record of successfully cultivating and strengthening an agile mindset and improving the implementation of Scrum principles and practices within development teams, directly resulting in enhanced team collaboration, self-organization, efficient iterative value delivery, and continuous learning.
• Extensive hands-on experience with JIRA administration, JIRA Configuration, Reporting, and Dashboard, including advanced features like JIRA Rich filters and Smart Dashboards, specifically for tracking, analyzing, and presenting team-level performance and progress.

Benefits

• Professional development opportunities
• Flexible working arrangements