Accounts Receivable Administrator handling invoicing and customer payment processes in Lisbon. Collaborating with the finance team to ensure smooth operations and reporting.
CI
Onsite Customer Accounts Specialist, Sales Administration & Credit Management
Posted 35 minutes ago
About the role
- Customer Account Manager at Citeo ensuring billing and collections for eco-friendly packaging solutions. Collaborating with clients and managing contracts while maintaining financial integrity.
Responsibilities
- Manage contracts
- Perform billing for new customers
- Handle customer terminations
- Process insolvency and collective procedures
- Oversee billing and collections
- Issue invoices and credit notes
- Analyze and post payment files
- Conduct dunning campaigns and follow up with law firms
- Identify and anticipate risk of payment delays
- Support and advise customers
- Handle incoming inquiries
- Keep the customer database up to date
Requirements
- Two-year post-secondary diploma (Bac+2) in accounting or management
- Minimum 5 years' experience in accounting, management, sales administration (ADV) and customer invoicing
- Strong customer-facing skills
- Proficient with office tools (MS Office, especially Excel); SAP experience preferred
- Ability to communicate in English (B1 level)
- Enjoy working in a team, be curious and proactive (able to make recommendations)
Benefits
- 18 RTT days per year
- Up to 8 remote work days per month
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