Research Associate supporting DWIHN’s Innovation & Community Engagement team by conducting applied research and informing strategic decisions. Ensuring initiatives are grounded in evidence and reflective of trends and needs in behavioral health.
About the role
- Research Analyst at Cision executing research and insights for clients. Collaborate to deliver actionable recommendations based on data-driven analysis and narrative construction.
Responsibilities
- Independently and collaboratively execute research, from set up (data collection) through to creating engaging and actionable narratives from insights.
- Build a research/storytelling plan that maps to the brief, i.e. project objectives and timelines.
- Lead client meetings about data and insights, including results delivery presentations.
- Gather client requirements to scope small projects, with the possibility of contributing to and working towards scoping more complex ones.
- Provide research-driven recommendations that map to clients' business goals.
- Facilitate workshops to help clients use Brandwatch tools to derive insights.
- Deliver technical training sessions for the team such as best practices on data cleaning or how to best leverage resources available.
- Gain an understanding of the full range of Brandwatch products and learn when and how to confidently use them.
- Stay up to date with changes in the Brandwatch tools, competitors, and research industry.
- Actively monitor risk related topics and other key themes
- Research and escalate risk related topics to issue owners.
- Work as part of a larger team in collaborative processes to create deliverables.
- Prepare analysis of discussion around topics, products, and business lines
- Recognize and identify inconsistencies or inaccuracies in tools, data, analytics.
- Produce metrics from tools, and export data when necessary to create additional visualizations of data.
- Adhere to departmental processes and guidelines, standards, and quality assurance routines.
- Connect key insights to business outcomes during the analytic process.
Requirements
- Strong knowledge and hands-on experience using media monitoring software platforms.
- Understanding of the macro social media environment and industry
- Experience with data verification, quality control and analytics.
- Attention to detail and ability to analyze data at a tactical quantitative and strategic qualitative level.
- Ability to synthesize data into meaningful business insights and present to internal audiences.
- Ability to construct complex queries using Boolean logic to maximize results in different tools.
- Ability to work closely with internal business partners to explain the impact of data and findings.
- Ability to handle multiple types of reports with tight deadlines and large amounts of data.
- Microsoft Office productivity tools and ability to produce professional quality level reports and presentations.
- Research background and experience with a brand, agency, or vendor.
- Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Full training in Brandwatch software will be provided.
- Interest in or experience with AI is a plus.
Benefits
- Additional Premium Health insurance
- Life Insurance
- Food vouchers equal to 110BGN per month
- Holiday: 25 days vacation and 4 Wellness day per year
- Flexible benefits
- Full Calm subscription
- 24/7 Employment Assistance Program
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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