Research Analyst at Cision executing research and insights for clients. Collaborate to deliver actionable recommendations based on data-driven analysis and narrative construction.
Responsibilities
Independently and collaboratively execute research, from set up (data collection) through to creating engaging and actionable narratives from insights.
Build a research/storytelling plan that maps to the brief, i.e. project objectives and timelines.
Lead client meetings about data and insights, including results delivery presentations.
Gather client requirements to scope small projects, with the possibility of contributing to and working towards scoping more complex ones.
Provide research-driven recommendations that map to clients' business goals.
Facilitate workshops to help clients use Brandwatch tools to derive insights.
Deliver technical training sessions for the team such as best practices on data cleaning or how to best leverage resources available.
Gain an understanding of the full range of Brandwatch products and learn when and how to confidently use them.
Stay up to date with changes in the Brandwatch tools, competitors, and research industry.
Actively monitor risk related topics and other key themes
Research and escalate risk related topics to issue owners.
Work as part of a larger team in collaborative processes to create deliverables.
Prepare analysis of discussion around topics, products, and business lines
Recognize and identify inconsistencies or inaccuracies in tools, data, analytics.
Produce metrics from tools, and export data when necessary to create additional visualizations of data.
Adhere to departmental processes and guidelines, standards, and quality assurance routines.
Connect key insights to business outcomes during the analytic process.
Requirements
Strong knowledge and hands-on experience using media monitoring software platforms.
Understanding of the macro social media environment and industry
Experience with data verification, quality control and analytics.
Attention to detail and ability to analyze data at a tactical quantitative and strategic qualitative level.
Ability to synthesize data into meaningful business insights and present to internal audiences.
Ability to construct complex queries using Boolean logic to maximize results in different tools.
Ability to work closely with internal business partners to explain the impact of data and findings.
Ability to handle multiple types of reports with tight deadlines and large amounts of data.
Microsoft Office productivity tools and ability to produce professional quality level reports and presentations.
Research background and experience with a brand, agency, or vendor.
Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Full training in Brandwatch software will be provided.
Interest in or experience with AI is a plus.
Benefits
Additional Premium Health insurance
Life Insurance
Food vouchers equal to 110BGN per month
Holiday: 25 days vacation and 4 Wellness day per year
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