Director of UX and Research leading user experience vision for Cisco’s enterprise AI platform CIRCUIT. Defining design systems and promoting data-informed design culture for intuitive user interactions.
Responsibilities
Lead the UX vision, design systems, and research practices for Cisco’s enterprise AI platform
Act as a strategic partner to Product, Engineering, and Process Engineering to influence user experiences
Define and drive the end-to-end UX strategy for CIRCUIT, ensuring intuitive, consistent, and accessible experiences
Establish and scale A2UI standards and design principles for effective interactions between users and AI agents
Build and scale a strong UX research function to inform roadmap decisions with actionable insights
Partner with Process Engineering and Solutions Engineering to reimagine workflows as AI-enabled experiences
Foster a data-informed design culture to prioritize design investments and improve experience quality
Lead and mentor a high-performing UX and UXR team to encourage innovation and collaboration
Requirements
Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field, or equivalent practical experience
10+ years of experience in UX design, product design, user research, or related fields
5+ years of experience leading and developing design and/or research teams
Proven experience defining and driving UX strategy for complex digital products or platforms
Strong expertise in design thinking, user research, journey mapping, prototyping, usability testing, and end-to-end experience design
Experience working in highly cross-functional environments with Product Management, Engineering, and program leadership.
Benefits
medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year
flexible vacation time off program
80 hours of sick time off provided on hire date
optional 10 paid days per full calendar year to volunteer
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