Hybrid Senior Solutions Architect

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About the role

  • Solutions Architect at AI-native startup Ciroos defining solutions engineering function and customer success. Partnering with founders and sales leadership to engage prospective customers.

Responsibilities

  • Partner with account executives and founders to engage and win prospective customers, leading technical discovery and tailoring solutions to customer needs.
  • Design and deliver compelling demos and proof-of-value that showcase the value of Ciroos in real-world enterprise environments.
  • Serve as the trusted technical advisor for customers, bridging the gap between SRE/DevOps/Platform teams and business outcomes.
  • Translate complex enterprise environments (multi-cloud, Kubernetes, observability stacks, incident workflows) into solution architectures leveraging Ciroos.
  • Collaborate closely with Product and Engineering to provide field feedback, influence roadmap priorities, and accelerate customer success.
  • Author reusable technical assets—demo environments, playbooks, solution briefs, and integration guides.
  • Evangelize best practices in AI for operations and build credibility with both technical and executive audiences.
  • Lay the foundation for scaling the solutions engineering function: hiring, mentoring, and building processes as the team grows.

Requirements

  • 7+ years of experience in a technical pre-sales, solutions architect, or customer engineering role for enterprise SaaS.
  • MS degree in engineering is desired.
  • Proven track record of successfully meeting or exceeding annual quotas with consistency.
  • Strong background in SRE, DevOps, or infrastructure software—with hands-on expertise in one or more of: Kubernetes, observability (logs/metrics/traces), incident management, cybersecurity or cloud platforms (AWS, Azure, GCP).
  • Demonstrated success in running customer PoVs end-to-end—scoping, executing, and proving measurable value.
  • Excellent communication and presentation skills, equally comfortable whiteboarding with engineers or presenting ROI to executives.
  • Ability to thrive in a fast-paced, zero-to-one startup environment—self-directed, resourceful, and collaborative.
  • Experience building demos, integrations, or scripts with modern tooling (Python, APIs, Terraform, etc.) a strong plus.
  • A passion for working with customers and shaping their success, not just “selling software.”

Benefits

  • Comprehensive medical, vision, and dental benefits.
  • 401k plans and commuter benefits.
  • Free lunches, snacks, and top-of-the-line espressos!

Job title

Senior Solutions Architect

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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