Solutions Architect at AI-native startup Ciroos defining solutions engineering function and customer success. Partnering with founders and sales leadership to engage prospective customers.
Responsibilities
Partner with account executives and founders to engage and win prospective customers, leading technical discovery and tailoring solutions to customer needs.
Design and deliver compelling demos and proof-of-value that showcase the value of Ciroos in real-world enterprise environments.
Serve as the trusted technical advisor for customers, bridging the gap between SRE/DevOps/Platform teams and business outcomes.
Evangelize best practices in AI for operations and build credibility with both technical and executive audiences.
Lay the foundation for scaling the solutions engineering function: hiring, mentoring, and building processes as the team grows.
Requirements
7+ years of experience in a technical pre-sales, solutions architect, or customer engineering role for enterprise SaaS.
MS degree in engineering is desired.
Proven track record of successfully meeting or exceeding annual quotas with consistency.
Strong background in SRE, DevOps, or infrastructure software—with hands-on expertise in one or more of: Kubernetes, observability (logs/metrics/traces), incident management, cybersecurity or cloud platforms (AWS, Azure, GCP).
Demonstrated success in running customer PoVs end-to-end—scoping, executing, and proving measurable value.
Excellent communication and presentation skills, equally comfortable whiteboarding with engineers or presenting ROI to executives.
Ability to thrive in a fast-paced, zero-to-one startup environment—self-directed, resourceful, and collaborative.
Experience building demos, integrations, or scripts with modern tooling (Python, APIs, Terraform, etc.) a strong plus.
A passion for working with customers and shaping their success, not just “selling software.”
Benefits
Comprehensive medical, vision, and dental benefits.
401k plans and commuter benefits.
Free lunches, snacks, and top-of-the-line espressos!
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