Supply Chain Apprentice launching a career in Supply Chain with hands - on experience and structured learning at Appello. Supporting procurement, planning, logistics, and supplier coordination.
About the role
- Senior Logistics Manager overseeing logistics and fulfilment contracts across EMEA for Charlotte Tilbury, ensuring operational excellence and cost efficiency in a hybrid role.
Responsibilities
- You will have in depth knowledge & understanding of contract management, focused on Fulfilment/Logistics activities. You will understand the importance of Systems infrastructure & real time data exchange to ensure optimal Service to our Customers & reduced manual intervention. Performance from our fulfilment providers will be aligned to our customer service metrics & you will ensure there are Joint Cost 2 Serve Initiatives to improve & support Supply Chain efficiencies.
- Lead & manage Omnichannel Logistics contracts locally to secure internal KPI’s as well as Service as Measured by Customer, integrating new Customers & 3PL partners, as required.
- Secure the business - ensure sufficient capacity & resource at contractors to support business requirements in short, mid & long term. Frequent visits to the Contractors facilities will be required – particularly at peak times.
- Secure the business - Invoice verification vs. rate card, correct accounting code allocation, analysing cost & presenting insights on cost drivers & potential improvements.
- Lead & manage Omnichannel Logistics contracts locally to ensure operational excellence. Secure a regional blueprint for integration of systems, processes, compliance, insurance, security & technology.
- Lead & manage the team for inventory control in CT Stores & 3PLs - Implementing and overseeing regular cycle counting, daily stock reconciliation within the ERP system & promptly investigating discrepancies.
- Manage the 3PL accounts - lead Business Reviews focused on KPIs & Continuous Improvement Initiatives.
- Lead & evolve Cost 2 Serve initiatives aligned to Customer Engagement Strategy & sustainability objectives; focused on Joint Value Creation & Collaboration activities with the Customer to improve Service, Lead Times, Delivery Efficiency, Sustainability & Cost.
- Lead & evolve Cost 2 Serve initiatives with contract partners to ensure cost optimisation, with a firm focus also on sustainability.
- Ensure compliance to governance models for 3PLs - Inventory Control (Reporting), Business Security (including Cyber Attacks) & Customs & Excise.
- Vested interest in industry movements & future approaches to logistics & fulfilment services.
Requirements
- Track record managing & executing contracts. Including successful negotiations & securing optimal service levels even in long standing contracts to ensure continuous improvement & optimum cost efficiencies.
- Intermediate level at Microsoft Excel (able to use VLOOKUP & Pivot Tables)
- Good interpersonal, communication & relationship management skills including ability to influence & communicate at all levels.
- Service mindset, taking ownership to resolve contractual issues with a proactive approach to issues & opportunities as well as understand the financial impact of decisions.
- Ability to build relationships & be a strong team player both within Contractors, Customers & Charlotte Tilbury wider stakeholder group with focus on improvements to data integration, daily processes & reporting.
- High levels of numeracy & logical reasoning; ability to assimilate & act on complex data & information.
- Understanding of Export & Import procedures a bonus
- Experience with Netsuite/SAP beneficial, however training on current systems will be provided in role
Benefits
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
Tech skills
Location requirements
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