Hybrid Head of PreSales Engineering

Posted 6 days ago

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About the role

  • Lead PreSales Engineering at ChapsVision, a global leader in Agentic AI solutions. Engage customers, customize solutions, and enhance sales processes in a hybrid role.

Responsibilities

  • Build processes in the Presales function that create higher win rates, shorter sales cycles, and allow the organization
  • Hire and coach an elite team of A players
  • Engage with prospects to gather technical and business requirements during discovery sessions.
  • Configure and customize the product - including AI/NLP models, data connectors, and Generative AI workflows - to align with customer requirements and maximize business value.
  • Adapt and extend the out-of-the-box user experience (UX/UI) to meet specific project needs.
  • Configure and present tailored demos and proof-of-concepts that showcase the value of our technology and reflect prospective use cases.
  • Advise prospects on best practices for enterprise search, AI usage, and data access strategies.
  • Serve as a subject matter expert on Sinequa’s product, security standards and integration capabilities.
  • Articulate technical benefits and capabilities of the product in alignment with customer use cases.
  • Understand and interpret customer data environments (on-prem and cloud) to ensure seamless integration and adequate enrichment of content.
  • Provide technical input during RFP/RFI processes and respond to prospect questionnaires.
  • Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, from engineers to C-level executives.
  • Lead technical workshops and Q&A sessions to educate clients and deepen their understanding of the product.
  • Lead technical pre-sales activities such as product demos and proof-of-concept (POC) cycles, tailored to customer industries and use cases.
  • Act as a trusted advisor throughout the technical evaluation process.
  • Partner with Sales Managers to support complex, multi-stakeholder deal cycles, including technical discovery, solution design, and executive-level presentations.
  • Collaborate closely with Customer Success and Operations teams to ensure successful deployments, meet SLAs, and deliver continuous value.
  • Serve as the voice of the customer by working cross-functionally with Product, Engineering, and R&D to influence roadmap priorities, resolve issues, and advocate for feature enhancements.
  • Confidently tailor technical presentations and demos across diverse verticals.
  • Manage multiple active opportunities at various stages of the sales cycle.
  • Contribute to the evolution of our verticalized solutions in strategic industries such as private equity, legal, and consulting.

Requirements

  • Bachelor’s or Master’s Degree from an accredited institution in a technical field (CS/IS/IT, Engineering)
  • 8+ years of experience in an engineering / technical role
  • Experience in a client facing role (internal or external customers) or strong desire to work closely with customers.
  • Experience hiring, building and leading a presales engineering function
  • Strong collaboration skills, with an understanding of the importance of timely and effective problem-solving.
  • Excellent oral and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
  • Ability to work in a fast paced, team environment.
  • Technical curiosity and a hands-on mindset – Excitement for new technologies and understanding how things work under the hood.
  • Ability to understand and troubleshoot code written in Angular and at least one backend language (e.g., C#, Java, or C++).
  • Proficiency in SQL/NoSQL Databases.
  • Comfortable navigating and understanding systems within the Microsoft ecosystem, including Windows and Azure Cloud Services.

Benefits

  • Generous PTO
  • Health benefits from date of hire
  • 401(k) employer match
  • Wellness and commuter benefits
  • Career advancement opportunities

Job title

Head of PreSales Engineering

Job type

Experience level

Lead

Salary

$250,000 - $300,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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