Director, Partner Practice responsible for managing healthcare partnerships to improve financial and quality performance in South Florida. Leading engagement teams and cultivating relationships with healthcare providers.
Responsibilities
Manage market engagement teams to drive outcomes to achieving all revenue and quality/clinical performance targets
Drive a consistent service experience with the MSO across the engagement lifecycle, from first communication with the practice
Lead the affiliate market team with an eye to develop and maintain a strong team culture, uphold company values and create strong team engagement
Guide the team in developing individual practice action plans to optimize performance and operations
Cultivate in-depth relationships with practices and regional partners through regular status calls and in-person meetings to set priorities, report performance results, monitor utilization and costs and identify opportunities for growth and savings
Lead the on-boarding and implementation of new practices and plan for success
Partner with MSO growth leadership to support local expansion of the affiliate network with a strong service offering to all customer segments
Serve as a bridge between the market team and MSO leadership to communicate concerns, needs and feedback
Provide regular performance reporting to MSO Operations leadership
Achieve high partner practice retention and satisfaction
Perform other duties and special projects as requested by the leadership team
Requirements
Bachelor’s degree
A minimum of eight years of progressive experience in provider network management, provider contracting, quality
A minimum of five years formal leadership experience; overseeing multiple direct reports
Prior work experience in value-based care; practice management and/or payer contracting with demonstrated success directing and leading teams
Proven ability to cultivate relationships and create partnership opportunities with health plans and community organizations
Extensive knowledge of local market provider landscape
Outcomes focused individual that thrives on outperforming against quantifiable goals
Experience working across a segmented business to align partners towards a common goal
Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders
Comprehensive knowledge of all Microsoft Office applications
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
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