Hybrid Director, Partner Practice – South Florida

at CenterWell Senior Primary Care

• Job title: Director, Partner Practice – South Florida
• Job type: Full Time
• Experience level: Lead
• Salary: $138,900 - $191,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Director, Partner Practice responsible for managing healthcare partnerships to improve financial and quality performance in South Florida. Leading engagement teams and cultivating relationships with healthcare providers.

Responsibilities

• Manage market engagement teams to drive outcomes to achieving all revenue and quality/clinical performance targets
• Drive a consistent service experience with the MSO across the engagement lifecycle, from first communication with the practice
• Lead the affiliate market team with an eye to develop and maintain a strong team culture, uphold company values and create strong team engagement
• Guide the team in developing individual practice action plans to optimize performance and operations
• Cultivate in-depth relationships with practices and regional partners through regular status calls and in-person meetings to set priorities, report performance results, monitor utilization and costs and identify opportunities for growth and savings
• Lead the on-boarding and implementation of new practices and plan for success
• Partner with MSO growth leadership to support local expansion of the affiliate network with a strong service offering to all customer segments
• Serve as a bridge between the market team and MSO leadership to communicate concerns, needs and feedback
• Provide regular performance reporting to MSO Operations leadership
• Achieve high partner practice retention and satisfaction
• Perform other duties and special projects as requested by the leadership team

Requirements

• Bachelor’s degree
• A minimum of eight years of progressive experience in provider network management, provider contracting, quality
• A minimum of five years formal leadership experience; overseeing multiple direct reports
• Prior work experience in value-based care; practice management and/or payer contracting with demonstrated success directing and leading teams
• Proven ability to cultivate relationships and create partnership opportunities with health plans and community organizations
• Extensive knowledge of local market provider landscape
• Outcomes focused individual that thrives on outperforming against quantifiable goals
• Experience working across a segmented business to align partners towards a common goal
• Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders
• Comprehensive knowledge of all Microsoft Office applications

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities