Installation Manager overseeing deployment of Leo Cancer Care’s radiation therapy systems at customer sites. Requires significant travel and collaboration with Order Fulfillment team.
Responsibilities
Lead on-site installation activities for all LCC equipment at customer locations.
Coordinate and allocate installation resources to support project timelines.
Schedule personnel and balance multiple priorities to ensure on-time delivery.
Ensure installations are completed on schedule, within budget, and to specification.
Maintain accurate Installation Records for all installed products.
Provide installation progress updates to the Project Manager and LCC leadership.
Maintain accurate forecasting data in Salesforce CLM to support revenue planning.
Manage third-party installation and rigging contractors.
Collaborate with cross-functional teams to resolve site readiness or technical issues.
Own the development and coordination of installation manuals, including content creation, document review, and release processes.
Partner with the Client Delivery Project Manager to ensure installation resources align with project deliverables.
Develop and refine installation timelines and resource plans for upcoming projects and escalate challenges proactively.
Maintain timely and complete records for installations, expenses, time sheets, non-conformances, and deviations across the team.
Provide feedback to Site Planning and Engineering for continuous product improvement.
Demonstrate and foster strong leadership skills; support team development and technical competency.
Ensure all LCC installation sites meet health and safety requirements at all times.
Assist with pre-installation site preparation and inspections.
Perform additional duties as assigned.
Requirements
5+ years of experience leading complex medical device installations in a highly regulated, fast-paced environment
STEM background strongly preferred
Ability to read and interpret mechanical drawings and system/electrical schematics
Self-motivated and capable of working independently and collaboratively across functions
Proven ability to lead and manage teams at varying levels of experience
Salesforce experience highly desirable, including the ability to train team members and ensure Salesforce remains the single source of truth for cases, work orders, and site completion
Proficiency in Microsoft Office (Outlook, Teams, Word, Excel)
Strong communication and relationship-building skills; influential and clear communicator
Willingness and ability to travel across the U.S. and internationally on short notice. Valid passport and driver’s license required
Strong organizational skills with the ability to meet deadlines in a time-sensitive environment
Effective negotiating skills and strong logical, structured problem-solving abilities.
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