Director, Change Management leading change strategies for enterprise transformation initiatives at Ciena. Collaborating across functions to drive adoption of new processes and fostering a culture of continuous improvement.
Responsibilities
Develop and implement a comprehensive change management strategy for enterprise transformation initiatives inclusive of methodology, standards and toolkits.
Align change plans with corporate strategy and transformation roadmap; ensure initiatives support strategic pillars and long-term objectives.
Proactively identify potential change resistance and adoption challenges and actively prepare for likely roadblocks, through environmental scans or predictive analytics.
Conduct stakeholder impact assessments; create engagement plans to secure sponsorship and commitment.
Build coalitions across executive leadership and functional teams to remove barriers and sustain alignment.
Provide expert guidance on change impacts, readiness, and strategies to ensure successful adoption of transformation initiatives across their respective functions.
Design and deliver clear, compelling communication programs that articulate the "why," "what," and "how" of transformation activities to key stakeholders.
Develop training and upskilling initiatives to help employees adopt new processes, technologies, and behaviors.
Embed change checkpoints into ETO governance (tollgates, steering committees); ensure readiness criteria are met before go-live.
Partner with ETO staff to integrate change activities into prioritization and intake processes.
Identify, assess, and develop mitigation strategies for risks associated with organizational change, including cultural resistance, technology adoption issues, and business disruption.
Leverage advanced analytics and feedback loops to identify trends and continuously optimize change interventions utilizing data insights to iterate on strategies, identify root causes of resistance, and improve future change initiatives.
Define KPIs for adoption and behavioral change; track progress and report to leadership.
Play a key role in post-implementation reviews; ensuring sustainment plans "hold the gains" and prevent regression from a change management perspective.
Requirements
Significant experience in organizational change management, transformation, or related roles within complex, global enterprises.
Proven ability to design and execute change strategies for large-scale initiatives impacting multiple functions.
Expertise in stakeholder engagement, communication planning, and training program development.
Strong understanding of transformation governance, portfolio management, and strategic alignment.
Business Accountability Director managing Exam Management Program at Wells Fargo. Ensuring organizational compliance, operational excellence, and accountability across regulatory and internal examinations.
Dynamic leader driving integrated customer experience across multiple teams for Data Center and Industrial clients. Responsible for planning, execution, and team development.
Director, Medical Information leading the function for delivering compliant scientific responses. Overseeing medical inquiry structure and ensuring high - quality medical information in biotech.
Senior Director managing development and implementation of integrated care management programs at IEHP. Focusing on person - centered care that addresses medical, behavioral, and social needs historically underserved populations.
Director of Materials Management overseeing material planning and inventory at Regal Rexnord. Ensuring supply chain efficiency and optimal inventory levels across North America manufacturing sites.
Director of Shopper Research managing accounts and delivering insights for data - driven decisions. Spearheading analytics and mentoring team members in a hybrid setting.
Director of Business Portfolio Management at Sun Life focusing on portfolio management and team leadership. Collaborating with stakeholders to drive strategic initiatives and reporting.
Senior Director leading European Wholesale strategy and partnerships for Crocs. Overseeing a multi - country team and driving revenue and brand sustainability goals.
Real Estate Development Director at Continental Properties driving execution of multifamily projects and leading cross - functional teams in Menomonee Falls, WI.