Join Adept Group as a Packaging Engineer, driving innovative solutions for consumer healthcare products. Collaborate effectively across teams in a hybrid work environment.
About the role
- Workspace & Infrastructure Support Engineer delivering exceptional IT support for CDW coworkers. Focused on resolving technical issues and ensuring smooth IT operations in collaboration with teams.
Responsibilities
- Providing a local onsite presence supporting all our co-workers
- Resolving high volumes of Incidents/requests and other queries raised
- Reviewing individual workloads and priorities for completing assigned tasks
- Day to day administration of the EUC support environment
- Basic administration and maintenance of the client’s end-user computing management service (SCCM) when necessary
- Ensure all “walk up” tickets are raised in ServiceNow
- Comply to ITSM best practice
- Adhering to the Asset Management procedures
- Escalating tickets to other resolver teams when necessary
- Documenting fixes (KB Articles) and maintaining internal Knowledgebase
- Supporting project work when assigned tasks from the IT Support Manager
Requirements
- Technical experience and skills in Microsoft Office 365 support
- Remote support experience (remote support tools)
- Support experience of Windows 10/11
- Desktop Encryption (BitLocker)
- JAMF & MacOS experience
- Experience of Microsoft SCCM (desirable)
- Windows PowerShell knowledge and VBScript (desirable)
- Software/Application Packaging experience (desirable)
- Azure AD, Intune – Managing mobile devices (desirable)
- Strong communication skills with an ability to interact effectively with users at all levels.
- Previous experience in a similar role is advantageous but not essential.
- Willingness to work on-site and cover other sites as/when necessary.
Benefits
- Health insurance
- Equal opportunity employer
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Engineer specializing in high - voltage substation power equipment at ITC. Leading engineering initiatives and ensuring compliance with industry standards and regulatory requirements.
Engineer, Industrial EI&C at Aurecon managing projects from design to execution. Collaborating on innovative solutions in electrical engineering for industrial facilities in Vietnam.
Senior Planning Engineer managing Pharmaceutical and Bio Tech projects. Based in Milan with hybrid work possibility and international mobility required.
Graduate Control and Instrument Engineer working on innovative engineering solutions and gaining exposure to multiple project stages. Collaborating with experienced engineers in a technical excellence center.
Senior IVI System SW Engineer (BSP) creating platform software for Android Automotive. Focused on device drivers, kernel, and performance optimization.
Product Development Engineer at Ford working on cost - effective designs and product testing in the automotive field. Collaborating with teams to enhance product reliability and efficiency.
Sr. Electrical System Validation Engineer focusing on validation and design of Low Voltage systems for electric vehicles. Collaborating with cross - functional teams to ensure performance and functionality.
Sr. HV System Validation Engineer developing and validating high voltage systems for electric vehicles at Ford. Collaborating with cross - functional teams to optimize performance and ensure safety standards.
Senior IAM Engineer responsible for designing, building, and operating IAM platforms at SEB. Collaborating with teams to ensure scalable, secure, and compliant cloud services.