Customer Success Integration Engineer in IDEMIA responsible for system integration and customer support. Overseeing software validation while collaborating with global teams.
About the role
- Senior Software Engineer creating AI solutions for insurance retail, utilizing AWS and modern DevOps practices. Join CDL, a leading software development house in the UK.
Responsibilities
- Design and implement serverless AI agent solutions using AWS Lambda, API Gateway, and Bedrock.
- Build robust API integrations with validation, authentication, and error handling.
- Work with Amazon Bedrock agents and foundation models.
- Implement AI guardrails for content filtering, PII protection, and prompt injection prevention.
- Optimise AI agent performance, cost, and response quality.
- Implement monitoring and observability for AI workloads.
- Use Infrastructure as Code for AWS resource management.
- Maintain and enhance repositories using GitLab CI/CD.
- Apply security best practices and manage vulnerabilities.
- Design scalable architectures supporting multi-client deployments.
- Participate in code reviews and maintain high code quality standards.
Requirements
- 5+ years of software engineering experience with cloud platforms.
- Experience in insurance or regulated industries.
- AWS certifications such as AWS Cloud Practitioner / AWS AI Practitioner.
- Continuous Learning & Adaptability: Ability to quickly learn and apply new technologies and best practices in a rapidly evolving environment.
- Problem-Solving & Analytical Thinking: Strong capability to diagnose complex issues and design effective solutions.
- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Collaboration & Mentorship: Experience mentoring junior developers and fostering a culture of knowledge sharing.
- Agility & Resilience: Comfortable working in fast-paced, agile environments.
- Attention to Detail: Commitment to delivering high-quality, secure, and reliable solutions.
- Ownership & Accountability: Proactive approach to taking responsibility for deliverables and outcomes.
- Customer-Centric Mindset: Ability to align technical solutions with business needs and user experience goals.
- Languages: Python, TypeScript, JavaScript.
- Cloud: AWS (Lambda, Bedrock, API Gateway, S3, CloudWatch, DynamoDB)
- AI: Amazon Bedrock, Large Language Models (LLMs), Kiro (IDE/CLI).
- Infrastructure: Terraform/OpenTofu, GitLab CI/CD.
- Monitoring: Dynatrace, CloudWatch.
- Testing: pytest, Jest, Karate, Postman.
Benefits
- Hybrid Working (2 Days a Week in the office - SK4 2HD)
- Truly flexible working.
- 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
- Top employer for 9th year running
- Excellent training and development platform
- Opportunities for career progression
- Health and Wellbeing programme
- Virtual activities, lunch and learns, coffee mornings and meetups.
- Life and health assurance
- Electric Vehicle Scheme
- Established Recognition Award System
- Great Parental Benefits
- Diversity and Inclusion network
- Pension scheme
- Community projects and volunteer days
- Refer a friend bonus
- On-site free parking
- Open plan modern offices
- Quiet Spaces are also available
- Shuttle bus to and from the station
- Subsidised restaurant
- Games room and chill out zone
- Annual Hackathon & Deep Racer Events
- Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
- Car wash, barber, yoga classes, boot camp and massage services all on site
- Cycle to work scheme
- Shower and dry rooms
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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