Wahlleistungsmanager responsible for managing service quality and patient coordination in AGAPLESION DIAKONIEKLINIKUM ROTENBURG. Ensuring high patient satisfaction and optimizing internal processes.
About the role
- Business Continuity and Crisis Manager at a medium-sized bank specializing in regulated trading of cryptocurrencies. Developing strategies for stability and security while collaborating with security professionals.
Responsibilities
- Further development and expansion of resilience and emergency management in line with DORA
- Analysis of business-critical processes and development of measures to mitigate risks
- Planning, coordination and documentation of emergency drills and recovery tests
- Delivery of awareness and training measures and advising business units on business continuity and crisis management
- Close collaboration with IT Service Continuity Management, Risk Management and external partners
- In the event of an incident: coordination of the crisis team and ensuring seamless communication and decision-making capability
- Primary point of contact for internal stakeholders and external auditors and regulatory bodies
Requirements
- Degree in Banking, Business Administration, Computer Science or a comparable qualification
- Knowledge of relevant laws, regulations and standards in Business Continuity Management (especially in the banking environment)
- Experience in process analysis and in preparing policies, procedures and manuals
- Strong team and communication skills and a confident demeanour
- Excellent German and good English skills
Benefits
- Flexible work-from-home policy
- Mobile working from within the EU (workation)
- 32 days of vacation
- Training budget for courses and certifications
- Structured onboarding and a high degree of personal responsibility
- Attractive bonus (2–3 months' salary in addition to base pay)
- Contributions to the company pension plan, subsidized meals in the canteen, Deutschlandticket (national public transport pass)
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