Programs Manager overseeing operations at CBIZ Property & Casualty for specialized niche program business. Collaborating with teams to manage performance and develop strategic initiatives.
Responsibilities
Achieve organizational objectives through the coordinated achievements of subordinate staff
Assumes accountability for decisions made by subordinate staff
May spend a portion of time performing individual tasks related to the unit, however, supervisory activities constitutes a primary part of the job
Provide major input into hiring decisions
Provide major input into rewarding and disciplinary actions
Execute annual goals and priorities
Supervise staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives
Influence the direction for new or revised services, programs, processes, standards, or operation plans
Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
Exercise judgment within defined procedures and policies to determine appropriate action
Provide leadership, coaching, and mentoring to subordinate staff
Listen and resolve grievances
Additional responsibilities as assigned
Requirements
High School Diploma or GED required; Bachelor's degree preferred
Over 6 years' experience in area of expertise with increasing complexity
At least 4 years' experience supervising and leading staff
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrate industry experience and technical knowledge in area of expertise
Proficient use of applicable technology
Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Expert knowledge of state and federal legislation and regulations impacting discipline
Expertise in managing clients
Advanced problem solving and critical thinking skills
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