VP Workforce Management Lead in Risk at Citi optimizing human capital metrics and resource management. Collaborating across teams to deliver reporting and process improvements while supporting chief risk priorities.
About the role
- Managing IT governance tasks, including contract management and incident analysis at Catupiry, the leading cheese brand in Brazil.
Responsibilities
- Control the payment flow to IT vendors, ensuring compliance with deadlines and contracts;
- Support IT contract management, monitoring terms, renewals and SLAs;
- Assist in the Change Management process by logging, tracking and controlling requests;
- Support incident analysis, contributing to root cause identification and the development of corrective action plans;
- Create and manage system access in accordance with Information Security guidelines and internal policies;
- Contribute to updating documentation, controls and governance area indicators/KPIs.
Requirements
- Bachelor's degree in Information Technology, Information Systems, Computer Science, Computer Engineering, Systems Analysis and Development and/or Computer Networks;
- Experience with access management, ITIL and vendor/IT contract management;
- Intermediate Microsoft Office skills;
- Knowledge of ITSM tools (GLPI or similar);
- Knowledge of ERP systems (TOTVS or similar) is desirable.
Benefits
- Medical insurance (Porto Seguro)
- Dental insurance (Porto Seguro)
- Transportation allowance
- Meal voucher
- Food allowance
- GymPass/WellHub
- Vitta – telemedicine
- Profit-sharing (PLR)
- Breakfast provided
- Parking arrangement
- Life insurance
- Pharmacy partnership/discounts
- Corporate University
- Career development plan
- Day off during the month of your birthday
- Discounts on Catupiry products at our Emporium.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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