Senior Consultant employing advanced analytical methods to improve healthcare outcomes at Elevance Health. Collaborating on predictive models and actionable plans in a hybrid work environment.
About the role
- Digital Deployment Consultant responsible for leading deployment for Caterpillar dealers. Engaging with stakeholders and ensuring project alignment for digital initiatives.
Responsibilities
- Deployment Planning & Execution
- Conduct annual deployment planning for digital initiatives for dealers
- Review previous years deployment progress and any carry forward
- Validate deployment capacity with Caterpillar Dealers
- Ensure Caterpillar dealer understands of each deployment, its value, benefits and deployment required actions (time savings, cost efficiency, customer experience, etc)
- Data Accuracy & Reporting Management
- Ensure all dealer commitment and project progress is capture in required Reporting and Status Dashboards
- Escalate and engage appropriate team for off-target initiatives
- Engage PMO and Product Owners for context and resolution
- Caterpillar Dealer Engagement and Support
- Be a trusted advisor for Caterpillar dealers, maintaining strong relationships with Dealer and Caterpillar stakeholders.
- Understand dealer systems and future upgrade/migration plans
- Maintain regular engagement cadence with all assigned Caterpillar Dealers
- Provide specific consultant on project/initiatives within the ADP
- Highlight key milestones and targets for Caterpillar dealers
- Technical & Process Governance
- Align to defined ADP program and process ensuring transparency for Caterpillar Dealer around initiative delivery
- Deliver Digital Deployment Roadmaps tailored to each assigned dealer.
- Provide meeting summaries & program updates for dealers and internal partners
- Ensure all defined actions with dealers and internal teams are progressed and delivered.
- Document risk mitigation steps for off-target initiatives
Requirements
- Bachelor’s Degree.
- Significant experience (10+ years preferred) in digital deployments, IT operations, or program/project management.
- Ability to simplify complex information and create clear communications and presentations for diverse audiences.
- Excellent interpersonal skills for handling sensitive issues and persuading stakeholders inside and outside the organization.
- Technical background with a solid understanding of IT systems and their interactions.
- Proven ability to manage multiple projects and work with several dealers simultaneously.
- Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).
- Demonstrated experience influencing others and working across a matrixed organisation.
Benefits
- Travel up to 25%
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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