Onsite Content Consultant – Digital Marketing

Posted 2 hours ago

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About the role

  • Digital Marketing Content Consultant serving as a trusted advisor to marketing teams. Leveraging digital solutions to aid customers and dealers at Caterpillar Inc.

Responsibilities

  • Serve as the primary content strategy advisor for assigned business units or marketing teams.
  • Lead discovery meetings and consult with business units or assigned teams to understand their needs, challenges, and opportunities.
  • Provide business units with clear, actionable, and tailored recommendations on content planning, messaging alignment, and channel-specific execution that are aligned to enterprise standards.
  • Review planned or existing content and provide feedback on information architecture, clarity, consistency, accessibility, content reuse, and SEO/GEO best practices.
  • Collaborate with SEO, UX, analytics, and martech partners to support integrated content delivery.
  • Support content optimization efforts based on performance insights and user behavior.
  • Support the rollout of content frameworks, tools, and standards to the enterprise.
  • Help socialize new tools, frameworks, and ways of working across the organization.
  • Help create training, documentation, and enablement resources to drive standards and best practice adoption with business units, content authors, and marketers across the organization.
  • Lead training and enablement sessions with assigned business units, marketing teams, and content authors to drive adoption and consistency.
  • Partner with the Content Strategists to inform strategy and process improvements.
  • Report back challenges, needs, and opportunities to the central content strategy team.

Requirements

  • Bachelor's degree in Marketing, Business, Digital, or a related field.
  • Proven experience in digital content, content strategy, digital marketing, creative or digital account management, or related roles.
  • Working knowledge of best practices for content lifecycle management, customer experience (CX), user experience (UX), and omnichannel content creation processes.
  • Strong understanding of digital channels, customer journeys, content performance metrics, and personalized content experiences.
  • Progressively complex marketing and digital experience, including digital content planning, content management, user journeys, SEO/GEO, and analytics.
  • Excellent communication, facilitation, and relationship-building skills.
  • Excellent written, verbal, and presentation skills.
  • Experience consulting with stakeholders and influencing without direct authority.
  • Ability to balance strategic thinking with hands-on guidance.
  • Experience working in a matrixed or enterprise organization.
  • Experience supporting multiple stakeholders or major initiatives simultaneously.
  • Experience with CMS platform Adobe Experience Manager (AEM), CCMS platforms, and modular content strategy is a plus.
  • Strong understanding of marketing automation tools, Salesforce Marketing Cloud is a plus.

Benefits

  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
  • * These benefits also apply to part-time employees

Job title

Content Consultant – Digital Marketing

Job type

Experience level

Mid levelSenior

Salary

$97,530 - $146,290 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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