Hybrid Senior Software Developer – AI Platform

at Caseware

• Job title: Senior Software Developer – AI Platform
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Angular, AWS, Cloud, JavaScript, TypeScript
• Location requirements: Hybrid, Toronto, Canada

About the role

• Software Developer at Caseware developing a reusable agentic AI platform for financial professionals. Collaborating on AI research and cloud architecture to enhance product functionalities.

Responsibilities

• Design and build reusable platform components — including prompt/schema design, RAG pipelines, grounding connectors, and agentic execution patterns (task orchestration, tool invocation, and workflow runtime primitives) — to deliver reliable, context-aware LLM interactions and accelerate product team's ability to ship AI-powered features
• Build evaluation systems for LLM-based features — including LLM-as-a-judge, structured evals, regression suites, and automated reliability/safety checks — to ensure consistent behavior, measurable quality, and dependable customer outcomes
• Stay current with emerging AI and cloud technologies, lead proof-of-concepts, and translate findings into strategic guidance that informs platform roadmaps and long-term architectural decisions
• Take ownership of features and solutions across the entire software development lifecycle — from design and implementation to testing, deployment, and ongoing maintenance.
• Provide technical mentorship to junior developers through code reviews, pair programming, and collaborative solution design
• Maintain clear, current technical architecture documentation and enforce development best practices to protect the integrity of the codebase
• Drive operational excellence by identifying recurring issues and eliminating root causes that impact customers and internal teams
• Partner with DevOps/DevSuccess to improve your team’s build processes, test automation, and CI/CD pipelines
• Participate in the prioritization and reduction of technical debt of the system your team manages
• Participate in 24/7 production support rotation for your team’s systems, delivering thorough post-mortems and root cause analysis for major client impact incidents

Requirements

• 1–2+ years of practical experience developing LLM-powered systems, including retrieval-augmented generation (RAG), prompt/context engineering, agent orchestration, and tool use -- with experience applying evaluation methods (e.g. LLM-as-a-judge, structured tests) and implementing security and guardrails such as safety filtering, validation, and input/output sanitization
• 5+ years of experience writing production-grade front-end applications using TypeScript/Angular (or other related modern front-end technology)
• 5+ years of experience with API microservice development using TypeScript / NestJS (or other related modern JavaScript server frameworks)
• Proven experience designing and deploying solutions in public cloud environments (preferably AWS), with an understanding of cloud-native services and infrastructure-as-code practices
• Demonstrated aptitude for writing effective LLM prompts and instructions, and a solid understanding of prompt engineering patterns in real-world use.

Benefits

• Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
• We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
• Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
• We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
• We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
• Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
• We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.