Content Designer at CarTrawler creating user-centered product content. Collaborating on localization and multi-language experiences within product teams in the travel tech industry.
Responsibilities
Design and write clear, concise, user-centred product content for key journeys and UI surfaces.
Create content that is structured and translation-ready, and partner with Translations to ensure it works across priority languages.
Maintain and apply the product style guide, terminology glossary and content patterns.
Audit and improve existing content across our systems, using data, research and experiments to refine and optimise copy.
Shape and improve how product teams brief localisation, including templates, checklists and context expectations.
Prepare and structure source text, clarify variables/placeholders and add contextual notes before content goes to translation.
Support ongoing content management across our product content systems.
Requirements
Third-level qualification in Communications, English, Journalism, Marketing, UX/HCI, Digital Media or a related discipline, or equivalent relevant industry experience.
A portfolio of relevant content design / UX writing work is required.
3–5+ years of experience in content design, UX writing, content strategy, copywriting or a related role, preferably within a digital product environment; experience in the travel or travel technology industry is a plus.
Proven ability to design and write clear, concise and user-centred product content, demonstrated via a strong portfolio.
Experience working in cross-functional product teams alongside designers, product managers and engineers, and understanding of UX principles and user journeys.
Experience collaborating with localisation/translation teams and using TMS/CMS tools, including providing clear context for translators.
Comfortable using data and research (quantitative and qualitative) to inform content decisions and prioritisation.
Strong communication and collaboration skills, with attention to detail and a commitment to delivering high-quality work.
Ability to adapt to changing priorities and work in a fast-paced, iterative environment.
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