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About the role
- Epic Research Application Analyst II responsible for application system analysis and designing at Carilion Clinic. Involves application support, troubleshooting, and team coordination.
Responsibilities
- Responsible for performing Epic Research application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems.
- Providing Epic application support, troubleshooting, training and reporting activities.
- Serves as a liaison between TSG groups, clients and vendors.
- Conducts beginner to immediate analysis of Epic application design including planning implementations and maximizing application benefits.
- Assists with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimal to moderate supervision.
- With minimal to moderate guidance, manages assigned projects and meets deadlines.
- Adheres to departmental policies and procedures.
- Plans and conducts requirements gathering for Epic projects and requests.
- Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality.
- Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
- Develop in-depth application knowledge and experience in specific Epic module(s) and how it integrates with the various Epic modules at Carilion.
- Serve as advocate for department initiatives and processes.
- Facilitates a positive and collaborative work environment.
Requirements
- High school diploma or equivalent required.
- Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required.
- Minimum of five years of related experience.
- Valid Virginia drivers' license required.
- Vendor and/or industry certifications/proficiencies as determined by management.
- Certification/Proficiency in applicable Epic module.
- Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills.
- Must be able to work both independently and in a team setting.
- Must facilitate a positive and collaborative work environment.
- Must be flexible and capable of prioritizing multiple projects and meeting deadlines.
- Effective communication skills (oral, written and presentation).
Benefits
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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