Hybrid Planning and Operations Specialist II

at CareOregon

• Job title: Planning and Operations Specialist II
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $72,765 - $88,935 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Portland, United States

About the role

• Planning and Operations Specialist II focusing on strategic deployment and operational implementation for CareOregon. Responsible for guiding projects and performance while collaborating with cross-departmental teams.

Responsibilities

• Monitor and guide the department-wide portfolio of projects and performance dashboard with moderate guidance from department leadership
• Lead the team in identifying priorities and advancing projects and performance
• Participate in developing, implementing, and monitoring clinical and/or operational strategy aligned with the organization at large and each region, department, or line of business
• Identify and lead a process for developing and administering the team’s annual strategic plan, as well as underlying goals, projects, strategies, and metrics
• Recommend, implement, and facilitate a monitoring system with visibility to metrics, reporting, and progress toward goals
• Liaise with other departments relating to costs, planning, and/or deliverables involving complex integration
• Perform project management for business unit initiatives
• Play an active role in facilitating internal and external stakeholders to identify barriers, change management needs, and more to move strategies forward
• Network with multiple resources to ensure standard and specialized tools and processes are developed, deployed, and regularly improved upon to support the various project and programs
• Recommend, develop, and administer the operational infrastructure to help ensure the business unit is operating as efficiently as possible and delivering the highest quality services to its customers
• Assess, recommend, implement, and train on process improvements that support the success of key strategic initiatives and operations
• Guide team in working effectively across departments, regions, and lines of business within a matrix structure
• In partnership with business unit leadership, build, deploy, and lead communication systems and effective communication forums and pathways to support working cross-departmentally with other departments
• Guide the business unit’s meeting infrastructure, including content, tracking, and reporting on deliverables; assist in staffing senior leadership meetings and external meetings at the executive and operational level
• In partnership with department leadership, identify content and presentations for enterprise-wide meetings
• Organize and manage activities such as retreats, team development, and other forums to ensure collaboration and cohesion
• Collaborate with data analysts to identify, extract, and present relevant data internally and externally

Requirements

• Minimum 2 years’ experience in a planning and operations specialist, project management, and/or program management position, including experience leading or influencing diverse groups of stakeholders
• Education or training in lean or related process improvement techniques
• Understanding of principles, methods, and techniques of project management
• Understanding of quality assessment measures
• Proficient understanding of Oregon Medicaid or Medicare in area of focus (preferred)
• Understanding of health plan financing, health care costs, health outcome measures, and health plan operations (preferred)

Benefits

• medical, dental, vision, life, AD&D, and disability insurance
• health savings account
• flexible spending account(s)
• lifestyle spending account
• employee assistance program
• wellness program
• discounts
• multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)
• strong retirement plan with employer contributions
• PTO and Paid State Sick Time based on hours worked/scheduled hours