Operations Specialist managing operational delivery for partner practices in healthcare. Ensuring workflows run smoothly and collaborating with cross - functional teams for operational insights.
About the role
- Planning and Operations Specialist II focusing on strategic deployment and operational implementation for CareOregon. Responsible for guiding projects and performance while collaborating with cross-departmental teams.
Responsibilities
- Monitor and guide the department-wide portfolio of projects and performance dashboard with moderate guidance from department leadership
- Lead the team in identifying priorities and advancing projects and performance
- Participate in developing, implementing, and monitoring clinical and/or operational strategy aligned with the organization at large and each region, department, or line of business
- Identify and lead a process for developing and administering the team’s annual strategic plan, as well as underlying goals, projects, strategies, and metrics
- Recommend, implement, and facilitate a monitoring system with visibility to metrics, reporting, and progress toward goals
- Liaise with other departments relating to costs, planning, and/or deliverables involving complex integration
- Perform project management for business unit initiatives
- Play an active role in facilitating internal and external stakeholders to identify barriers, change management needs, and more to move strategies forward
- Network with multiple resources to ensure standard and specialized tools and processes are developed, deployed, and regularly improved upon to support the various project and programs
- Recommend, develop, and administer the operational infrastructure to help ensure the business unit is operating as efficiently as possible and delivering the highest quality services to its customers
- Assess, recommend, implement, and train on process improvements that support the success of key strategic initiatives and operations
- Guide team in working effectively across departments, regions, and lines of business within a matrix structure
- In partnership with business unit leadership, build, deploy, and lead communication systems and effective communication forums and pathways to support working cross-departmentally with other departments
- Guide the business unit’s meeting infrastructure, including content, tracking, and reporting on deliverables; assist in staffing senior leadership meetings and external meetings at the executive and operational level
- In partnership with department leadership, identify content and presentations for enterprise-wide meetings
- Organize and manage activities such as retreats, team development, and other forums to ensure collaboration and cohesion
- Collaborate with data analysts to identify, extract, and present relevant data internally and externally
Requirements
- Minimum 2 years’ experience in a planning and operations specialist, project management, and/or program management position, including experience leading or influencing diverse groups of stakeholders
- Education or training in lean or related process improvement techniques
- Understanding of principles, methods, and techniques of project management
- Understanding of quality assessment measures
- Proficient understanding of Oregon Medicaid or Medicare in area of focus (preferred)
- Understanding of health plan financing, health care costs, health outcome measures, and health plan operations (preferred)
Benefits
- medical, dental, vision, life, AD&D, and disability insurance
- health savings account
- flexible spending account(s)
- lifestyle spending account
- employee assistance program
- wellness program
- discounts
- multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)
- strong retirement plan with employer contributions
- PTO and Paid State Sick Time based on hours worked/scheduled hours
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Leader overseeing Platform Operations at Wells Fargo, managing critical operational services and driving transformation. Responsible for enhancing service quality and efficiency across multiple functions.
Manager overseeing laboratory operations and improving service models at Boston Medical Center. Ensuring regulatory compliance and managing personnel in clinical laboratory settings.
Data Operations Associate responsible for tracking and managing global finance transactions for Green Street. Ensures data accuracy and performs analysis, reporting, and management duties.
Insurance Educator providing education and guidance about health insurance to DaVita patients. Involves direct interaction with patients and clinical teams in a hybrid work environment.
Healthcare Operations Manager at DaVita overseeing outpatient clinic operations and improving patient care. Managing financial performance and leading a clinical team for optimal results.
Process Operations Technician Apprentice at BASF making an impact on sustainability through crop protection products. Hands - on role involving loading/unloading and monitoring processes while pursuing academic qualifications.
Transformation Operations Manager at Grant Thornton helping organizations implement supply chain strategies. Lead major transformation initiatives with expert consulting guidance and client collaboration.
Leading global HR team supporting Total Rewards operations, focusing on data management and well - being services. Collaborating with the HR department and external vendors on complex issues.
Associate Director managing workforce operations and recruiting at Tarter Krinsky & Drogin LLP. Ensuring effective deployment and management of legal support workforce.