RIS / PACS Administrator managing technical support and optimisation of Radiology Systems for Monash Health. Engaging collaboratively in a clinical environment to enhance patient care and safety.
Responsibilities
The RIS / PACS Administrator plays a critical role in the delivery, support and ongoing optimisation of Radiology Systems and Applications across Monash Health.
Provide high-level technical and application support for RIS, PACS and integrated radiology systems.
Day-to-day operational support, troubleshooting, system maintenance, upgrade participation and vendor collaboration.
Contribute to hardware maintenance planning for servers, diagnostic workstations, monitors and peripherals.
Assist with modality integrations, manage user access, and support business continuity planning.
Participates in a 24/7 on-call escalation roster.
Requirements
Tertiary qualification in Information Technology or Medical Imaging or equivalent industry experience in RIS / PACS administration
Demonstrated experience supporting healthcare IT systems in a clinical environment
Strong troubleshooting, problem-solving and root cause analysis skills
Experience with Windows Server and desktop operating systems
Exposure to virtualised environments (e.g. Hyper-V)
Experience installing and supporting IT peripherals (printers, scanners, monitors)
Understanding of incident, change and problem management frameworks
Ability to manage user access, profiles and security within clinical systems
Strong communication, interpersonal and time management skills
Ability to work independently and as part of a multidisciplinary team
Benefits
Access to professional development, learning and training opportunities
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