Hybrid Business Systems Analyst

at Highmark Health

• Job title: Business Systems Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $57,700 - $107,800 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP, SDLC
• Location requirements: Hybrid, United States

About the role

• Business Systems Analyst supporting day-to-day operations for United Concordia dental applications. Collaborating with teams to analyze issues and drive quality solutions in a fast-paced environment.

Responsibilities

• Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions.
• Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
• Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
• Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned.

Requirements

• Minimum Bachelor's Degree in Business Management, Information Systems, or closely related field
• Minimum 3 - 5 years in IS/IT
• Preferred 1 - 3 years in Lean/Six Sigma experience
• 1 - 3 years in the Health Insurance Industry
• 1 - 3 years in the Healthcare industry
• Required None
• Preferred Information Technology Infrastructure Library (ITIL)
• The Open Framework Group (TOGAF)
• Six Sigma
• Project Management Professional (PMP)

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development