Service Manager overseeing daily operations and team performance in service department at Motors Launceston. Committed to delivering exceptional customer satisfaction with efficient operations and strong team culture.
Responsibilities
Lead the service department and manage daily operations
Drive team performance and deliver outstanding customer satisfaction
Oversee workshop operations and ensure efficient workflow management
Monitor service KPIs and implement strategies to achieve performance targets
Maintain high standards of safety, compliance, and customer service
Collaborate with other departments to ensure smooth vehicle throughput and delivery
Requirements
Proven experience in a Service Manager or senior service leadership role
Strong understanding of workshop operations and service metrics
Ability to lead and motivate a high-performing team
Exceptional communication, organisation, and problem-solving skills
Current driver’s licence
Benefits
Competitive salary package with bonus structure
Career development and training through Eagers Automotive’s national network
Team member discounts across automotive products and services
Stable, full-time role in a supportive and professional environment
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