Hybrid Tech Product Manager

at The Church of Jesus Christ of Latter-day Saints

• Job title: Tech Product Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Unity
• Location requirements: Hybrid, Riverton, United States

About the role

• Technical Product Manager focused on customer journey and product development for the Church of Jesus Christ. Overseeing product requirements to deliver successful technology solutions.

Responsibilities

• Understand end-user customer needs and the customer journey.
• Produce and prioritize requirements for product development.
• Work with others to deliver products which customers love.
• Deploy qualitative and quantitative customer understanding research methods.
• Develop and maintain a long-term product vision and roadmap.
• Oversee customer awareness and enablement programs.
• Ensure that funds invested produce the highest customer benefit and organizational return.
• Provide or support technology that furthers the mission of the Church.

Requirements

• 7+ years of relevant professional experience
• 6+ years industry track record of successful product development or product management
• Communication – Strong verbal and written communicator who conveys ideas clearly to all levels of the organization.
• Collaboration – Strong collaborator who listens respectfully, understands empathetically, and brings unity.
• Creative – Able to look beyond the conventional to solve customer needs and business problems.
• Organized – Highly organized and driven by repeatable system and set of work practices.
• Leadership/ Influencer – Able to build and lead a high-functioning cross-functional teams.
• Customer Understanding – Ability to understand complex customer needs in technical environments.
• Technology Lifecycle/Planning – Has succeeded in an “Agile” technology environment, including methods, tools, and processes.
• Ability to sit for long periods of time, use computer monitors/equipment.
• May be required to go “on site” with customers or stakeholders for research purposes.

Benefits

• Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work.
• From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world.
• Only members of the Church who are worthy of a temple recommend qualify for employment.
• The Church is an equal opportunity employer and does not discriminate in its employment decisions.
• The Church will make reasonable accommodations for qualified individuals with known disabilities.