Security Dispatcher ensuring the safety, security, and welfare at Children's Healthcare of Atlanta. Engaging in emergency communications, coordinating security personnel, and monitoring alarms.
Responsibilities
Serve as the primary point for emergency communications and handle high priority calls
Dispatch security personnel promptly and efficiently
Monitor and respond to a variety of alarms and initiate appropriate emergency protocols
Oversee CCTV surveillance, identifying and reporting unusual activities
Utilize advanced dispatching systems to deploy security officers to critical areas and document activities accurately
Coordinate with staff and emergency services to manage incidents and ensure rapid response
Maintain comprehensive logs and records, including daily activities and incident reports
Make clear, concise, and urgent announcements during emergencies
Assist with emergency functions including current event monitoring and disaster support
Ensure all reporting means are performed accurately and timely and maintain a clean, organized area
Requirements
Minimum 1 year of experience in security, law enforcement, military, or public relations
Some college preferred
Relevant professional certification in emergency dispatching or communications preferred
Healthcare or emergency services experience highly desirable
Exceptional communications skills, both verbal and written, with the ability to follow detailed instructions
Strong organizational skills and meticulous attention to detail
Demonstrated ability to remain calm and effective under pressure, with excellent problem-solving abilities
Proficiency in using personal computers and dispatching software
Ability to work independently and make sound judgments in emergency situations
Commitment to confidentiality and ethical handling of sensitive information
Benefits
Comprehensive compensation and benefit package that supports our mission, vision and values
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