About the role

  • Security Dispatcher ensuring the safety, security, and welfare at Children's Healthcare of Atlanta. Engaging in emergency communications, coordinating security personnel, and monitoring alarms.

Responsibilities

  • Serve as the primary point for emergency communications and handle high priority calls
  • Dispatch security personnel promptly and efficiently
  • Monitor and respond to a variety of alarms and initiate appropriate emergency protocols
  • Oversee CCTV surveillance, identifying and reporting unusual activities
  • Utilize advanced dispatching systems to deploy security officers to critical areas and document activities accurately
  • Coordinate with staff and emergency services to manage incidents and ensure rapid response
  • Maintain comprehensive logs and records, including daily activities and incident reports
  • Make clear, concise, and urgent announcements during emergencies
  • Assist with emergency functions including current event monitoring and disaster support
  • Ensure all reporting means are performed accurately and timely and maintain a clean, organized area

Requirements

  • Minimum 1 year of experience in security, law enforcement, military, or public relations
  • Some college preferred
  • Relevant professional certification in emergency dispatching or communications preferred
  • Healthcare or emergency services experience highly desirable
  • Exceptional communications skills, both verbal and written, with the ability to follow detailed instructions
  • Strong organizational skills and meticulous attention to detail
  • Demonstrated ability to remain calm and effective under pressure, with excellent problem-solving abilities
  • Proficiency in using personal computers and dispatching software
  • Ability to work independently and make sound judgments in emergency situations
  • Commitment to confidentiality and ethical handling of sensitive information

Benefits

  • Comprehensive compensation and benefit package that supports our mission, vision and values
  • Array of programs and services to employees

Job title

Security Dispatcher

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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