Director of Wholesale Operators leading telecom business strategy and managing relationships with national operators. Responsible for P&L management and contract negotiations in a competitive environment.
SG
Hybrid Change Management Director
Posted last week
About the role
- Middle Office leader overseeing end-to-end Trade Finance operational controls and lifecycle processes. Driving process excellence, digitization/automation, and a high-performance team culture.
Responsibilities
- Own day-to-day Middle Office processes for AR, AP, Trade Loans, and LCs, including trade/transaction capture, verification, confirmations, collateral/eligibility checks, settlements, limit usage monitoring, and lifecycle events.
- Establish and maintain strong control frameworks: break management, reconciliations, four-eye checks, maker-checker, etc.
- Serve as escalation point for exceptions, complex structures, sanctions/query triage, and deal level specifics.
- Partner with Front Office, Credit Risk, Compliance/Sanctions, Legal, Treasury, Technology, and Operations to deliver high-quality outcomes and timely issue resolution.
- Lead a continuous improvement roadmap to deliver automation (e.g., workflow orchestration, RPA, straight-through processing, API integrations, OCR/IDP for docs, smart checklists, dashboards).
Requirements
- 10–15+ years in Trade Finance/Middle Office/Operations within a bank or non bank financial institution, including leadership of multi-disciplinary teams.
- Deep product expertise in AR/AP financing, Trade Loans (including import/export loans), and Letters of Credit (issuance, advising, confirmation, negotiation, reimbursement).
- Proven track record delivering process reengineering and automation (e.g., workflow tools, RPA, OCR/IDP, APIs, STP).
- Excellent communication, stakeholder management, and executive reporting skills.
Benefits
- Competitive portfolio of benefits
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