Brand Ambassador for Penhaligon's in Düsseldorf responsible for fragrance consultations and building customer relationships. Engage customers and promote niche fragrance products.
Responsibilities
You will accompany customers in Düsseldorf on numerous fragrance journeys with Penhaligon's.
You will work as a Brand Ambassador (m/f/d) part-time (minimum 24 hours per week across 3 days).
You should ensure that our products are always presented in accordance with the brand image and brand guidelines.
Requirements
You have solid professional experience selling exclusive brands, specifically in fragrances, and have a personal passion for niche brands.
You are communicative, personable and a true team player with a strong service mindset and high customer orientation.
You are an enthusiastic sales professional with good manners and a well-groomed appearance.
You are confident using MS Office, particularly Outlook and Excel.
You are flexible regarding working hours and weekend assignments.
Good German and English skills are required; additional languages are an advantage.
Benefits
Personalized customer consultation: Delight our customers with professional, personal fragrance consultations in line with Penhaligon's exclusive guidelines.
Sales responsibility: Ensure the successful sale of our premium products and, together with your onsite team, achieve the counter sales targets.
Build and maintain customer relationships: Continuously work on acquiring new customers and ensure our regular customers gladly return to the niche counter.
Sales promotion: Plan and implement sales-promoting measures together with your team.
Product presentation: Ensure our products are always presented in accordance with the brand image and brand guidelines.
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