Brand Ambassador bringing Tapestry’s iconic brands to life in department stores. Delivering exceptional customer experiences and driving brand visibility with local retail teams.
About the role
- Brand Ambassador / Live Streaming Host engaging audiences on TikTok Live at BJAK TikTok Shop. Presenting financial services in an engaging way while collaborating with the marketing team.
Responsibilities
- Host daily TikTok Live sessions for BJAK TikTok Shop
- Represent BJAK as a brand ambassador during live sessions
- Present BJAK products (insurance & financial services) in a clear, engaging, and easy-to-understand way
- Interact with viewers in real-time: respond to comments, answer questions, and build strong engagement
- Guide audiences to explore and purchase BJAK products directly during live sessions
- Keep the live atmosphere fun, lively, positive, and high-energy
- Run interactive elements such as Q&A, live offers, giveaways, and audience challenges
- Collaborate with the Marketing team to refine scripts, talking points, and live strategies
- Review livestream performance and share insights to improve viewership and conversions
Requirements
- Confident and comfortable speaking on camera
- Able to explain information clearly and naturally
- Fun, energetic, talkative, and good at maintaining momentum during live sessions
- Strong improvisation skills — able to handle unexpected moments smoothly
- Familiar with TikTok culture, trends, and audience behavior
- Enjoy fast-paced, campaign-driven environments
- Able to work in shifts (no midnight shifts)
- 1–3 years of livestream hosting, content creation, or public-facing communication experience
- Strong presentation, communication, and customer engagement skills
- Familiar with TikTok Live tools, features, and best practices
- Able to multitask and perform under pressure during live sessions
- Fluent in Bahasa Malaysia & English
- Diploma/Bachelor’s in Communications, Marketing, Broadcasting, or a related field (preferred)
Benefits
- Competitive compensation with performance-based rewards.
- Ownership of meaningful on-ground initiatives that directly impact growth.
- A fast-paced, high-autonomy environment where your work truly matters.
- Hybrid work flexibility.
- The opportunity to shape Bjak’s offline brand presence across Southeast Asia.
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