QA & Training Manager responsible for quality assurance and training for U.S. healthcare accounts in the Philippines. Leading operational support and client engagement for contact center and claims adjudication teams.
MA
Hybrid Senior Account Cyber Lead, Cyber Incident Manager
Posted last month
About the role
- Senior Account Cyber Lead at Capgemini assessing cybersecurity risks and managing incidents. Collaborating with clients and ensuring security compliance in technology environments.
Responsibilities
- Conduct Cyber Risk Assessments for all SOWs and use the mandated Group Cybersecurity Risk template.
- Ensure that the Group Cybersecurity Steppingstone connectivity model is employed when connecting into the client’s environments.
- Ensure all resources, including any contractors, receive additional security awareness training.
- Create a security RACI with the clients.
- Maintain a risk register to document and track identified security risks.
- Responsible for managing security incident response processes.
Requirements
- 5-7 years in similar role, with overall 10+ years IT Experience
- A degree in Information Technology, Computer Science, Engineering, or a related field
- Proven track record and experience in Cyber Security Governance, Risk and Compliance (GRC)
- Certification or training in Cybersecurity, viz: Lead Auditor, ISO 27001, ISO 27701, ISO 42001, CISA/CISM/CRISC etc
- Deep understanding and knowledge of NIST / ISO27001 framework
- Familiarity with all statutory, regulatory regulations and data privacy requirements
- General technical knowledge and/or expertise in multiple areas of information systems technology, Infrastructure, Cloud and Gen AI.
- Knowledge of industry best practices in Cybersecurity
- Demonstrated leadership and team development skills
- Strong written, verbal communication and presentation skills
- Self-Awareness, Self-Regulation, Motivation, Empathy.
Benefits
- Capgemini offers a competitive compensation and benefits package.
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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