Research Analyst role for Busara, applying behavioral science to improve food systems in the Global South. Supports data collection and analysis for climate resilience projects.
MA
Hybrid Associate Service Desk Analyst
Posted 2 weeks ago
About the role
- Junior Desktop Analyst supporting customers with technical issues in the United States. Requires troubleshooting experience and proficiency with Point of Sale systems in a hybrid work setting.
Responsibilities
- Support customers with technical issues
- Troubleshoot and resolve problems for Point of Sale (POS) systems
- Use remote access software to assist customers
- Manage tickets using ticketing systems
Requirements
- 2 years’ work experience supporting customers remotely in a technical environment
- 2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
- Basic network troubleshooting skills
- Experience working with Point of Sale (POS) systems
- Experience with ticketing systems
- Experience with remote access software
- Highschool Diploma or GED (General Educational Development)
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Intern role supporting validation and analysis of geospatial data for a geolocation company. Combining desk - based analysis with field validation tasks in The Netherlands.
Graduate Analyst role for recent graduates at Aurora Energy Research based in Madrid. Rotating through advisory and research departments with training and client involvement opportunities.
Analyst managing trade support and settlements for clients in a financial services firm. Responsible for monitoring securities transitions, ensuring compliance with regulations, and resolving transfer issues.
Analyst position at JM Finn ensuring the onboarding of new clients and compliance with regulatory standards. Involves documentation review, guidance to departments, and timely task management.
Graduate Analyst applying analytical skills to solve client problems at Aurora. Training in energy markets and involvement in live client projects in Sydney.
Summer Technology Analyst developing scalable software solutions in agile environment at Citi. Collaborating with diverse teams and engaging in global banking projects.
Senior Analyst conducting corporate credit analysis at S&P Global Ratings. Evaluate corporate creditworthiness and influence rating decisions in Business Services sector.
Senior Analyst conducting credit analysis for corporate entities at S&P Global. Collaborating with stakeholders to influence credit rating decisions and market transparency.
Intern supporting bidding optimization and market design change implementation at PG&E. Collaborating on energy market modeling and providing technical input on commercial strategy in a hybrid role.