About the role

  • Graduate Business Analyst developing technical and non-technical solutions at Car Benefit Solutions. Engaging in problem-solving, stakeholder management, and training in a dynamic environment.

Responsibilities

  • Investigate root causes of problems, identify where a business need exists, and shape the project to address this need.
  • Evaluate the options to meet the business needs and support the development of the changes.
  • Research, analyse, and define current and proposed business processes; apply gap analysis to identify actions required to implement the revised processes.
  • Communicate with allocated specialist department(s) to understand and document their current system/processes, and their future requirements and priorities.
  • Develop and maintain relationships with stakeholders to ensure buy-in, maintain credibility, influence outcomes, and manage expectations.
  • Contribute towards the current development roadmap with change priorities and be confident explaining this to the wider team.
  • Use a range of tools and techniques such as swim lane diagrams, requirements catalogues, user-stories, and wire frames etc. of new/existing systems or processes to elicit, analyse, define, manage, and document requirements for business and IT change initiatives.
  • Communicate requirements with business, users, and development team to ensure requirements are reflective of business needs.
  • Support business staff in testing business and IT changes to ensure acceptability and support the deployment of the changes to ensure a smooth transition.
  • Plan, document, and deliver training to staff when new functionality (or changes to existing functionality) is being released i.e. release guides/videos, training sessions, or external marketing.
  • Provide regular updates to Lead Business Analyst on the progress of active projects/change requests.
  • Applying the principles of LEAN to recommend and deliver business improvements (not limited to IT systems) to enhance efficiencies and create value.

Requirements

  • **Qualifications:**
  • Degree educated to 2:1 or above (essential). While having a background in Business, Business Informatics or STEM (Science, Technology, Engineering, and Mathematics) fields would be an advantage, we are open to applications from all academic backgrounds.
  • Work placement or internship completed as part of a degree (desirable).
  • **Skills, Knowledge, and Attributes:**
  • *Essential:*
  • Ability to analyse and problem solve both day to day and strategic business issues.
  • Inquisitive and confident nature where you are not afraid to ask questions.
  • Self-motivated, results and delivery-focused with a commitment to the quality of work and attention to detail.
  • Excellent organizational and time management skills with the ability to manage multiple tasks efficiently with minimal guidance.
  • Excellent communication and interpersonal skills to interact with internal and external contacts.
  • Flexible and committed approach to work.
  • Strong verbal and written communication skills.
  • Ability to take charge, anticipate challenges, and propose solutions without constant guidance.
  • An adaptable mind that thrives in dynamic environments – new teams, technologies, and trends.
  • Flexible and committed approach to work.
  • Commitment to customer centricity across all areas of role and interactions with internal and external customers.
  • Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement, and enjoyment.
  • *Desirable:*
  • Competent user of the whole MS Office suite, including MS Visio.
  • ***Please note as part of our pre-employment checks, all successful applicants must undergo a basic DBS check prior to starting employment.***

Benefits

  • *

Job title

Business Analyst – Graduate

Job type

Experience level

Entry level

Salary

£24,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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