Senior Service Management Engineer responsible for application support and resolving client issues in a high - performance cloud environment. Collaborating with global teams to ensure service quality and client satisfaction.
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Onsite Principal Process Manager – Global Payment Network Core Platforms
Posted 5 days ago
About the role
- Principal Process Manager focusing on improving processes for Core Payment Platforms at Capital One. Leading initiatives, analyzing data, and collaborating with teams to enhance efficiency and effectiveness.
Responsibilities
- Focus on documenting, analyzing, and improving processes supporting Core Payment Platforms
- Educate and gain buy-in from key stakeholders concerning the utilization of processes
- Lead or engage in critical departmental or cross-functional organizational initiatives and projects
- Effectively communicate and influence partners across multiple functional areas
Requirements
- High School Diploma, GED, or equivalent certification
- At least 3 years of Process or Risk Management experience
- At least 1 year of Continual Improvement experience
- Bachelor’s Degree (Preferred)
- 4+ years of Process Management experience (Preferred)
- 2+ years of Project Management experience (Preferred)
- 1+ years of experience working with Product and Technology teams (Preferred)
- 1+ years of experience with Lucidchart (Preferred)
- Process Management training and certifications (Lean, Six Sigma, Agile) (Preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being
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