International Operations Specialist responsible for 24/7 medical and security assistance. Managing cases, coordinating support solutions, and ensuring client satisfaction in a multicultural team.
About the role
- Provide operational support for claims processes at Capgemini. Managing workflows, data integrity, and collaboration with internal teams in a hybrid work setting.
Responsibilities
- This position provides back-office and operational support to the claims operations by managing moderately complex workflows, ensuring data integrity, and supporting process efficiency and quality outcomes. This role coordinates with internal teams, supports onboarding and peer guidance, and contributes to continuous improvement initiatives. The position follows established procedures, production standards, and confidentiality requirements while contributing to overall operational effectiveness and service quality.
Requirements
- Insurance experience mandatory (P&C Claims). Can focus on other insurance sectors as well like- health care insurace, vehicle insurance etc. Insurance experience is targeted here
- Good in communication, data entry, document management,
Benefits
- Competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- Note: Benefits differ based on employee level.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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