Services Engineer in the Austin metro area for Technogym, focusing on customer satisfaction and equipment service duties. Resolve customer requests and manage service orders effectively.
About the role
- Engenheiro II atuando em análise crítica de desempenho em projetos na Capco. Suporte às rotinas de serviços e governança nas solicitações.
Responsibilities
- Provide support to Sector Management in service routine activities within performance review and analysis, enabling monitoring and resolution of identified deviations; interact with stakeholders, record actions in the system, and produce reports in accordance with the governance established for each type of request.
Requirements
- Degree: Bachelor's degree in Engineering in one of the following fields: Production, Mechanical, Electrical, Automation, Metallurgy, Materials, Naval, Petroleum, or Civil, and active registration with CREA.
- Advanced knowledge of the Microsoft Office suite.
- Knowledge of SAP.
- Experience using BI tools (Power BI and Spotfire) for data processing and creation of management reports.
- Knowledge of SAP BW.
- Minimum experience: 4 (four) years of experience in the defined responsibilities.
Benefits
- 32 offices across the Americas, Europe, and Asia-Pacific.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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