Consumer Services Coordinator providing advocacy and service arrangement for individuals with intellectual and developmental disabilities. Working with families to develop and monitor program plans while ensuring culturally sensitive strategies.
About the role
- Medical Assistant responsible for supporting physicians and clinical staff in high-quality patient care. Engaging in various clinical and administrative tasks to ensure a seamless patient experience.
Responsibilities
- Interview patients and document top complaints, health concerns, and medical history
- Accurately measure and record vital signs
- Perform pre-visit planning and intake procedures
- Administer vaccines and injections
- Conduct point-of-care testing
- Conduct phlebotomy, prepare laboratory requisitions, and manage specimen collection and transport
- Assist with EKGs, spirometry, and other diagnostic workflows
- Maintain infection control standards
- Operate emergency equipment as needed
- Support providers by prepping encounters in the EMR
- Schedule appointments and manage follow-up coordination
- Print and review End-of-Visit Summaries with patients
- Coordinate referrals and hand-offs to specialists
- Assist with appointment confirmations and follow scheduling protocols
- Clear telephone encounters and respond promptly to clinical messages
Requirements
- High School Diploma or equivalent
- Graduation from an accredited Medical Assistant program or Medical Assistant certification
- Active and current Basic Life Support (BLS) certification
- Minimum of two (2) years of relevant experience as a Medical Assistant
- Fluency in both English and Spanish is required
- Proficiency with electronic medical records (preferably eCW)
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- paid time off
- company holidays
- short-term and long-term disability
- life insurance
Job title
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